1) Q:What is the minimum order?A: Our company mainly deals with wholesale deals,but if you insist buying one set,welcome to take a sample for you check
quality and function.
2) Q:How long is the warranty time for your products?A:1 years warranty. HONLIN pays high attention to after-sales service. For those out of warranty, we repair you without labor charge collection.
3) Q:I haven't done business with you guys before,how can i trust your company?
A:We are factory manufacturer in Shenzhen, Main in computer/Netbook products for more than 8 years. hope our service will meet your mind well.We accept any OEM & ODM order. Our company was established in 2011 and has been engaged in laptop trade for 11 years now. We also have a lot of mature experience in operating on Alibaba as well as a large number of suppliers, so we hope the above can gain your trust.
4) Q: How long do you need to prepare my goods?How long do I need to wait before my goods arrive?
A: 2-4 days for sample orders, 5-10 days for mass production orders(based on different quantities, OEM, etc.) 5-7 days for air transportation, 3-5 days for international express, 20-40 days for sea transportation.
5) Q: How will you deliver my goods to me? A: We ship by air and sea generally. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEx, TNT to enable our customers to get their goods rapidly.
6) Q:Do you give any discount ?A:I'll surely try my best to help you get those by the best price and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on the product.
A:We hope you know that our company perfectly support customized logo service.
8)Q: what services can we provide?
A: Accepted Delivery Terms: FOB,EXW；
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,MoneyGram,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese
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